A Valet position with FirstService Residential requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The Valet position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the Valet will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
Working as a FirstService Residential Valet means that your focus is to ensure the needs and requests of residents are met and that each resident has a memorable 5-star, community-living experience. The Valet is a key member of the Concierge team and is responsible for providing a positive first and last impression to residents and guest when they arrive to and depart from the property. The Valet is expected to proactively approach, greet and acknowledge all residents and guests in a friendly, professional manner and provide quick, responsive customer service.
Operating Skills, Knowledge & Abilities
Education, Experience & Skills Requirements:
Computer & Equipment Requirements: Proficiency in Microsoft Office and information system hardware/software preferred.
Special Requirements: Ability to lift 30--50 lbs; ability to work in an upright standing or sitting position for long periods of time; handle, finger, grasp and lift objects and packages; reach with hands and arms; ability to quickly and easily navigate the property/building as required to meet the job functions; complete all required forms. Ability to jog to and from the vehicle storage area for long periods of time. Ability to work extended hours and weekends based on project requirement. Ability to respond to emergencies and callouts in a timely manner; must be a team player.